Shipping policy
tone8
We currently ship across the UAE, GCC countries, and selected international markets.
Order Processing
Orders are processed within 24 hours after confirmation.
Orders placed during weekends or public holidays will be processed on the next working day.
UAE Delivery
Dubai
next-day delivery
Other Emirates
1–2 working days
Shipping Fee
Shipping charges are calculated at checkout based on your location.
Free shipping may be available during limited promotional campaigns.
GCC Delivery
Countries:
- Saudi Arabia
- Qatar
- Kuwait
- Bahrain
- Oman
Delivery Time
3–5 working days
Shipping Fee
Shipping charges are calculated at checkout based on the destination country.
International Delivery
Delivery Time
7–12 working days
Shipping Fee
Shipping charges are calculated at checkout based on your location and order weight.
Order Tracking
Once your order ships, you will receive a tracking link via email or SMS.
Tracking updates may take up to 24 hours to appear.
Address Accuracy
Customers are responsible for providing accurate shipping information.
tone8 is not responsible for delays caused by incorrect or incomplete addresses.
Customs & Duties
International orders may be subject to customs duties or import taxes depending on your country.
These charges are the customer’s responsibility.
Delivery Issues
If your order is delayed, lost, or arrives damaged, contact us within 7 days of delivery.
Email: support@tone8.com